Privacy Policy
Last updated: November 11, 2025
Our Commitment
We are committed to protecting your privacy and being transparent about how we collect, use, and protect your information.
1. Information We Collect
Account Information
- Email address (for account creation and communication)
- Name (for personalization)
- Professional information (license type, experience level - optional)
Usage Data
- Practice session results and scores
- Time spent on exercises
- Progress through training modules
- Device and browser information
- IP address and location data (general region only)
Audio Recordings
- Voice recordings during speaking exercises (processed for assessment only)
- Recordings are encrypted and automatically deleted after processing
- No permanent storage of voice data
2. How We Use Your Information
We use your information to:
- Provide and improve the training service
- Assess your performance and provide feedback
- Track your progress over time
- Communicate important service updates
- Provide technical support
- Improve our algorithms and content
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who help operate our platform (under strict confidentiality agreements)
Service Providers
We work with trusted service providers for:
- Cloud hosting and data storage
- AI processing for speech assessment
- Email communication services
- Analytics and performance monitoring
4. Data Security
We implement appropriate security measures including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
5. Data Retention
- Account data: Retained while your account is active
- Practice session data: Retained for progress tracking and service improvement
- Voice recordings: Processed immediately and deleted (not permanently stored)
- Usage analytics: Aggregated data may be retained longer for service improvement
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Export your data
- Object to certain processing activities
- Withdraw consent (where applicable)
To exercise these rights, contact us at privacy@innoviate.ai
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Remembering your preferences
- Analytics to improve our service
- Security and fraud prevention
You can control cookies through your browser settings.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Beta Testing
During our beta phase: We may collect additional feedback and usage data to improve the platform. This data is used solely for development purposes and follows the same privacy protections outlined in this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. The "Last updated" date at the top indicates when this policy was last revised.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Your Data, Your Control
We believe you should have control over your personal data. If you have any concerns about how we handle your information, please don't hesitate to contact us.
